A project is using an incremental delivery approach. The first increment was released, but the stakeholders are complaining that they do not see the value yet. The project manager reviews the release and confirms it met all functional requirements.<br/><br/>What is the MOST likely cause of this issue?

Answer options:

The team failed to perform quality control testing.

The increment delivered outputs but did not enable a complete business outcome.

The stakeholders are resistant to change.

The project manager did not calculate the ROI correctly.

How to approach this question

Distinguish Output vs Outcome. If it works (Output) but they don't value it, it's likely not a useful Outcome yet.

Full Answer

B.The increment delivered outputs but did not enable a complete business outcome.✓ Correct

In incremental delivery, value is only realized when a 'usable' increment is delivered. If the increment is just a technical component (Output) that doesn't allow the business to do something new or better (Outcome), stakeholders won't see value.

Common mistakes

Blaming stakeholders (C) instead of analyzing the value delivery strategy.

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