Terms and Conditions

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

2. Eligibility

You must be at least 18 years of age to create courses and AI tutors on the Service. By using the Service as a course creator, you represent and warrant that you are at least 18 years old. Students accessing courses must have appropriate consent from course creators or educational institutions.

3. Service Description

ExpertMinds provides AI-powered educational technology that enables course creators to transform their content into interactive AI tutors. The Service includes course management, AI agent creation, student enrollment, and conversation analytics.

3.1 AI-Generated Responses Disclaimer

The responses generated by AI tutors are created by artificial intelligence. Users acknowledge that:

• AI-generated responses may contain errors or inaccuracies
• The accuracy of AI tutors depends on the quality of uploaded course materials
• AI tutors should supplement, not replace, professional educational guidance

4. User Accounts and Subscriptions

4.1 Course Creator Accounts

• Course creators must register and select a subscription plan (Starter, Growth, Scale, or Institution)
• All plans include a 14-day free trial with no credit card required
• Workspace, student, and content limits apply based on selected plan

4.2 Student Access

• Students access AI tutors via invitation, passcode, or open enrollment
• Student access duration is determined by course creators (1-12 months)
• Students must comply with course-specific guidelines set by creators

5. Payment Terms

5.1 Subscription Billing

Subscriptions are billed monthly or annually. Payment is processed through Stripe and accepts all major payment methods.

5.2 Refunds and Cancellations

• Subscriptions can be cancelled at any time
• Access continues until the end of the current billing period
• No refunds for partial months or unused features
• Student enrollments remain active for their designated duration

6. Content and Intellectual Property

6.1 Course Content

Course creators retain full ownership of all content uploaded to ExpertMinds, including:

• PDFs, documents, and text materials
• Videos and multimedia content
• Custom prompts and teaching configurations

6.2 AI Processing and Storage

• Content is processed to create embeddings for AI retrieval
• Processed content is securely stored in vector databases
• Content remains private to your workspace unless explicitly shared

6.3 Student Conversations

ExpertMinds may use anonymized conversation data to:

• Generate insights and analytics for course creators
• Improve AI tutor performance
• Identify knowledge gaps and learning patterns

7. Prohibited Activities

Users are prohibited from:

• Uploading copyrighted content without authorization
• Creating AI tutors for illegal or harmful purposes
• Attempting to bypass workspace, student, or content limits
• Using the service for harassment, spam, or deceptive practices
• Sharing access credentials or creating unauthorized accounts
• Reverse engineering or attempting to extract the AI models

8. Data Privacy and Security

8.1 Data Protection

• All data is encrypted in transit and at rest
• Workspace data is isolated and access-controlled
• We comply with GDPR, CCPA, and other applicable privacy regulations

8.2 AI Provider Integration

ExpertMinds uses OpenAI and other AI providers to power tutors. Content processed by these providers is subject to their respective terms and privacy policies.

9. Service Modifications and Availability

9.1 Service Updates

We reserve the right to:

• Add, modify, or remove features
• Update pricing
• Perform maintenance that may temporarily affect availability
• Update AI models and algorithms to improve performance

9.2 Account Suspension

We may suspend or terminate accounts for violations of these terms, with terminated accounts losing access to all workspaces and student data.

10. Limitation of Liability

To the maximum extent permitted by law, ExpertMinds shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Inaccuracies in AI-generated responses
• Service interruptions or data loss
• Unauthorized access despite security measures
• Third-party AI provider limitations or changes

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

12. Contact Us

If you have any questions about these Terms, please contact us at: