PMP · Question 09 · Task 9: Collaborate with stakeholders
A key stakeholder who was initially supportive of the project has become increasingly critical and is questioning project decisions in public forums. This is affecting team morale and other stakeholder confidence. What should the project manager do FIRST?
Answer options:
Address the stakeholder's concerns publicly to demonstrate transparency
Document the stakeholder's behavior and escalate to the sponsor
Schedule a private meeting with the stakeholder to understand their concerns and rebuild trust
Limit the stakeholder's access to project information to prevent further criticism
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