ExpertHard1 markMultiple Choice
Task 10: Manage project changeschanging requirementsclient learningiterative approachchange management
PMP · Question 99 · Task 10: Manage project changes
A project manager is working with a client who frequently changes their mind about requirements, causing rework and team frustration. The client justifies the changes by saying they're learning more about their needs as the project progresses. What should the project manager do to address this situation?
A project manager is working with a client who frequently changes their mind about requirements, causing rework and team frustration. The client justifies the changes by saying they're learning more about their needs as the project progresses. What should the project manager do to address this situation?
Answer options:
A.
Implement a change freeze to prevent further requirement modifications
B.
Work with the client to establish a more iterative approach that accommodates learning while managing the impact on the team
C.
Charge the client for all rework caused by requirement changes
D.
Require the client to finalize all requirements before development continues
How to approach this question
When clients change requirements due to learning, establish approaches that accommodate legitimate learning while managing the impact on the team and project.
Full Answer
B.Work with the client to establish a more iterative approach that accommodates learning while managing the impact on the team✓ Correct
Client learning is legitimate and often valuable. The solution is to establish processes that accommodate learning while managing the impact on team effectiveness and project success.
Common mistakes
Either preventing legitimate client learning or allowing unlimited changes without managing their impact on the team and project.
Practice the full PMI PMP Practice Exam 3
100 questions · hints · full answers · grading
More questions from this exam
Q01During a sprint retrospective in an agile project, two team members engage in a heated argument a...HardQ02A project manager is leading a hybrid software development project where the client has clearly d...HardQ03A project manager notices that a high-performing team member has become withdrawn, is frequently ...HardQ04During sprint planning for a software development project, the development team reports that they...HardQ05A project has the following earned value metrics at the end of Month 8:<br/>- Budget at Completio...Hard