PMP · Question 66 · Task 7: Plan and manage quality of products/deliverables
A project manager discovers that a critical project deliverable has a quality defect that wasn't caught during testing. The defect would be expensive to fix and could delay the project by two weeks. However, the deliverable might be acceptable to the client as-is. What should the project manager do FIRST?
Answer options:
Fix the defect immediately to ensure quality standards are maintained
Assess the defect's impact on functionality and discuss options with the client
Deliver the deliverable as-is since it might be acceptable to the client
Escalate the quality issue to senior management for a decision
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