Hard1 markMultiple Choice
Task 2: Evaluate and deliver project benefits and valuevalue deliveryuser adoptionfeature utilizationstakeholder engagement

PMP · Question 49 · Task 2: Evaluate and deliver project benefits and value

A project manager is working on an agile project where the team has been consistently meeting their sprint goals, but the product owner reports that the delivered features are not generating the expected business value. User analytics show low adoption rates for the new features. What should the project manager do FIRST?

Answer options:

A.

Facilitate sessions with users and stakeholders to understand why adoption is low and what would provide more value

B.

Work with the team to improve the quality and usability of delivered features

C.

Increase communication about the benefits and capabilities of the delivered features

D.

Review the product backlog to ensure it aligns with business objectives

How to approach this question

When delivered features aren't providing expected value, understand user needs and adoption barriers before making changes to development processes or priorities.

Full Answer

A.Facilitate sessions with users and stakeholders to understand why adoption is low and what would provide more value✓ Correct
Low adoption rates indicate a disconnect between delivered features and user needs. Understanding this gap is essential for addressing value delivery issues.

Common mistakes

Focusing on improving development processes or feature quality without first understanding why users aren't adopting the delivered features.

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