Hard1 markMultiple Choice
Task 8: Plan and manage scopetechnical debtclient requirementscollaborative problem solvingbusiness-technical alignment

PMP · Question 37 · Task 8: Plan and manage scope

A project manager is working on a software development project where the client has requested a feature that the technical team believes will create significant technical debt and maintenance challenges. The feature is not critical to core functionality but the client insists it's important for their business process. What should the project manager do?

Answer options:

A.

Implement the feature as requested since the client is paying for the project

B.

Refuse to implement the feature due to technical debt concerns

C.

Facilitate a discussion between the client and technical team to explore alternatives that meet the business need with less technical risk

D.

Implement the feature but document the technical debt for future resolution

How to approach this question

When there's conflict between business needs and technical concerns, facilitate collaborative exploration of alternatives rather than choosing sides.

Full Answer

C.Facilitate a discussion between the client and technical team to explore alternatives that meet the business need with less technical risk✓ Correct
Facilitating collaboration between business and technical perspectives often reveals alternative solutions that meet business needs without creating technical problems.

Common mistakes

Either automatically accepting client requests or dismissing them based on technical concerns, instead of facilitating collaborative problem-solving.

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