Hard1 markMultiple Choice
PMP · Question 45 · Task 11: Engage and support virtual teams
A virtual team is struggling with low engagement during video calls. Most keep cameras off and stay silent. What is the BEST way to improve engagement?
A virtual team is struggling with low engagement during video calls. Most keep cameras off and stay silent. What is the BEST way to improve engagement?
Answer options:
A.
Mandate cameras on for everyone.
B.
Switch to email-only communication.
C.
Incorporate interactive elements (polls, whiteboards, breakout rooms) and allocate time for social connection.
D.
Record the meetings so they can watch later.
How to approach this question
Engagement requires interaction. Select the option that makes people participants, not spectators.
Full Answer
C.Incorporate interactive elements (polls, whiteboards, breakout rooms) and allocate time for social connection.✓ Correct
Virtual teams need active facilitation to stay engaged. Tools like polls and whiteboards force participation in a low-stakes way, and social time builds the 'water cooler' bonds missing in virtual settings.
Common mistakes
Forcing compliance (A).
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