Hard1 markMultiple Choice
Task 1: Manage conflictConflict ManagementEthics

PMP · Question 04 · Task 1: Manage conflict

A project manager discovers that a vendor has been contacting team members directly to offer gifts in exchange for favorable reviews of their deliverables. This violates the company's code of conduct. What should the project manager do FIRST?

Answer options:

A.

Immediately terminate the vendor's contract.

B.

Ask the team members to return the gifts and continue working.

C.

Follow the organization's policy for reporting ethical violations and document the evidence.

D.

Negotiate with the vendor to stop the behavior.

How to approach this question

In ethical scenarios, look for the answer that involves following policy, reporting, and gathering facts before taking irreversible action.

Full Answer

C.Follow the organization's policy for reporting ethical violations and document the evidence.✓ Correct
The PM must adhere to the code of ethics and organizational policies. Reporting the violation ensures it is handled legally and procedurally correctly.

Common mistakes

Acting as judge and jury (A) without following procedure.

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