Hard1 markMultiple Choice
Task 2: Lead a teamPeopleTeam BuildingLeadership

PMP · Question 20 · Task 2: Lead a team

A project manager observes that the team is struggling to reach consensus on technical decisions, leading to long meetings and delays. The team is in the 'Storming' phase. Which leadership style is MOST appropriate?

Answer options:

A.

Delegating - Let the team figure it out to build self-reliance.

B.

Coaching/Facilitating - Guide the team through the conflict resolution process.

C.

Directing - Make the decisions for them to save time.

D.

Supporting - Step back and only intervene if asked.

How to approach this question

Match Leadership Style (Situational Leadership) to Team Phase. Storming -> Coaching.

Full Answer

B.Coaching/Facilitating - Guide the team through the conflict resolution process.✓ Correct
Tuckman's Ladder: Storming is characterized by conflict. The leader must facilitate resolution and establish norms (Coaching) to help them reach Norming.

Common mistakes

Thinking 'Agile' always means Delegating. You only delegate to a Performing team.

Practice the full PMI PMP Practice Exam

114 questions · hints · full answers · grading

More questions from this exam