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    PracticePMI PMP®PMI PMP Practice Exam 3Question 46
    Hard1 markMultiple Choice
    Task 4: Support organizational changechange resistancedigital transformationuser adoptionjob security concerns

    PMP · Question 46 · Task 4: Support organizational change

    A project manager is leading a digital transformation project that will significantly change how employees perform their daily work. Early feedback from pilot users indicates resistance to the new system, citing complexity and fear of job displacement. Which TWO strategies should the project manager implement to address this resistance?

    Answer options:

    A.

    Simplify the system design to reduce complexity concerns

    B.

    Provide comprehensive training and support to build user confidence and competence

    C.

    Implement the system gradually to reduce the impact of change

    D.

    Communicate the business benefits and necessity of the transformation

    E.

    Address job security concerns directly through clear communication about role evolution rather than elimination

    F.

    Delay implementation until resistance decreases naturally

    How to approach this question

    Focus on strategies that directly address the two main concerns: complexity (through training/support) and job displacement fears (through clear communication).

    Full Answer

    Training and support (B) address complexity concerns while clear communication about role evolution (E) addresses job displacement fears.

    Common mistakes

    Choosing generic change management approaches instead of strategies that specifically address the identified concerns about complexity and job security.
    Question 45All questionsQuestion 47

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