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    PracticePMI PMP®PMI PMP Practice Exam 2Question 74
    Hard1 markMultiple Choice
    Task 10: Build shared understandingcross-cultural-teamscommunication-stylescultural-awarenessinclusive-protocols

    PMP · Question 74 · Task 10: Build shared understanding

    A project manager is leading a cross-cultural team with members from high-context and low-context cultures. During team meetings, misunderstandings frequently occur because high-context team members communicate indirectly while low-context members prefer explicit, direct communication. This is affecting team collaboration and decision-making. What should the project manager do?

    Answer options:

    A.

    Require all team members to use direct, explicit communication styles

    B.

    Facilitate cultural awareness training and establish communication protocols that bridge different styles

    C.

    Separate team members by communication style to avoid misunderstandings

    D.

    Act as a translator between different communication styles during meetings

    How to approach this question

    Cross-cultural communication challenges require building mutual understanding and creating inclusive protocols rather than forcing uniformity or creating separation.

    Full Answer

    B.Facilitate cultural awareness training and establish communication protocols that bridge different styles✓ Correct
    Cross-cultural teams need cultural awareness training to understand different communication styles and inclusive protocols that accommodate various approaches. This builds team capability and leverages cultural diversity.

    Common mistakes

    Forcing uniform communication styles, separating team members, or creating dependency on the PM for translation instead of building team capability.
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