Hard1 markMultiple Choice
Task 8: Plan and manage scopescope-managementteam-empowermentboundariesexpectation-setting

PMP · Question 24 · Task 8: Plan and manage scope

During project execution, the project manager discovers that a team member has been working on tasks that are not in the current sprint backlog or project scope. When questioned, the team member explains they thought these tasks would be valuable for the project. The work is technically good but represents 20 hours of effort on unauthorized scope. What should the project manager do FIRST?

Answer options:

A.

Reprimand the team member for working outside the defined scope

B.

Include the completed work in the project scope since it's already done

C.

Clarify scope boundaries and decision-making authority with the team member

D.

Evaluate the work to determine if it should be included in the project

How to approach this question

Focus on preventing future occurrences by clarifying expectations and boundaries rather than dealing with the completed unauthorized work first.

Full Answer

C.Clarify scope boundaries and decision-making authority with the team member✓ Correct
When team members work outside scope with good intentions, the issue is usually unclear boundaries or empowerment levels. Clarifying these prevents future unauthorized work while maintaining team member motivation.

Common mistakes

Focusing on punishment, automatically including unauthorized work, or evaluating the work before addressing the boundary issue.

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