PMP · Question 13 · Task 14: Promote team performance through the application of emotional intelligence
A project manager observes that a team member, who is an expert in their field, is constantly interrupting others during meetings and dismissing their ideas. The team's psychological safety is deteriorating. What should the project manager do FIRST?
Answer options:
Address the behavior publicly in the next meeting to set an example.
Have a private conversation with the team member to provide feedback on the impact of their behavior.
Ask the team to address the issue during the next retrospective.
Move the team member to an individual contributor role where they don't need to interact with the team.
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