A project manager is creating a project charter for a new internal initiative. The sponsor provides a high-level budget but no details on the benefits. What should the project manager do?

Answer options:

Proceed with the charter using the budget provided; benefits will be defined during planning.

Work with the sponsor and stakeholders to define and document the high-level project benefits and success criteria before finalizing the charter.

Refuse to sign the charter until a full business case is provided.

Use industry standard benefits for similar projects as placeholders.

How to approach this question

The Charter requires a Business Case/Benefits. If missing, the PM facilitates their definition.

Full Answer

B.Work with the sponsor and stakeholders to define and document the high-level project benefits and success criteria before finalizing the charter.✓ Correct

Task 2 in Business Environment is 'Evaluate and deliver project benefits'. This starts at initiation. The PM collaborates to ensure alignment.

Common mistakes

Thinking the PM just accepts what is given (Order Taker) vs. facilitating clarity (Leader).

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