ExpertHard1 markMultiple Choice
PMP · Question 11 · Task 4: Engage stakeholders
In a predictive project, the project manager is preparing the final report. The project was completed on time and under budget, but the client is unhappy because the product does not integrate well with their legacy systems. This requirement was never mentioned in the scope statement. Which action should the project manager have taken earlier to prevent this?
In a predictive project, the project manager is preparing the final report. The project was completed on time and under budget, but the client is unhappy because the product does not integrate well with their legacy systems. This requirement was never mentioned in the scope statement. Which action should the project manager have taken earlier to prevent this?
Answer options:
A.
Included a buffer in the budget for undefined requirements.
B.
Conducted more frequent quality control inspections.
C.
Identified and engaged key stakeholders to validate assumptions and constraints during planning.
D.
Used an agile methodology instead of predictive.
How to approach this question
Trace the failure (unhappy client, missing requirement) back to the process (Stakeholder Engagement/Requirements Collection).
Full Answer
C.Identified and engaged key stakeholders to validate assumptions and constraints during planning.✓ Correct
Project success is not just time/budget; it's stakeholder satisfaction. Missing a legacy integration requirement usually means the technical stakeholders (IT/Ops) were not properly identified or engaged.
Common mistakes
Blaming the methodology (D) or thinking QC (B) catches missing scope.
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