ExpertHard1 markMultiple Choice
PMP · Question 12 · Task 12: Define team ground rules
A new project team is forming with members from different departments who have varying work styles and communication preferences. Some conflicts have already emerged during initial meetings. What should the project manager do FIRST to establish team ground rules?
A new project team is forming with members from different departments who have varying work styles and communication preferences. Some conflicts have already emerged during initial meetings. What should the project manager do FIRST to establish team ground rules?
Answer options:
A.
Implement the organization's standard project team guidelines
B.
Create ground rules based on best practices from previous successful projects
C.
Facilitate a team session to collaboratively develop ground rules that address the team's specific needs and dynamics
D.
Survey team members individually about their preferences and create rules based on the majority
How to approach this question
Look for collaborative approaches that involve the team in creating their own ground rules rather than imposing external standards.
Full Answer
C.Facilitate a team session to collaboratively develop ground rules that address the team's specific needs and dynamics✓ Correct
Effective ground rules are developed collaboratively by the team members themselves, ensuring buy-in and addressing the specific dynamics and challenges of the team.
Common mistakes
Imposing external standards without team input, or creating rules without addressing the specific team dynamics and conflicts.
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