ExpertPMP · Question 59 · Task 8: Plan and manage scope
A project manager is working with stakeholders to define project scope for a new customer portal. The marketing team wants extensive personalization features, the IT team wants to minimize complexity, and the customer service team wants comprehensive reporting capabilities. Each group has valid business justifications for their requirements. What should the project manager do FIRST?
A project manager is working with stakeholders to define project scope for a new customer portal. The marketing team wants extensive personalization features, the IT team wants to minimize complexity, and the customer service team wants comprehensive reporting capabilities. Each group has valid business justifications for their requirements. What should the project manager do FIRST?
Answer options:
Facilitate a requirements prioritization workshop to evaluate business value and implementation complexity of each requirement
Include all requirements in the project scope to satisfy all stakeholder groups
Ask the sponsor to decide which stakeholder group's requirements take priority
Implement the requirements in phases based on stakeholder group seniority
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