Hard1 markMultiple Choice
Task 15: Manage project issuesissue managementknowledge managementresource transitioncritical knowledge

PMP · Question 65 · Task 15: Manage project issues

During project execution, a risk that was identified in the risk register has materialized into an active issue: the lead architect has accepted a position with another company and will leave in two weeks. This person has critical knowledge about the system architecture and integration points that hasn't been fully documented. The project is in a critical phase with tight deadlines. What should the project manager do FIRST?

Answer options:

A.

Immediately assess the scope of critical knowledge and prioritize the most essential information for project continuity

B.

Negotiate with the departing architect to extend their notice period or provide consulting support

C.

Begin recruiting a replacement architect with similar experience and expertise

D.

Escalate to senior management to determine the best course of action

How to approach this question

Look for immediate assessment approaches that identify critical knowledge gaps and prioritize essential information for project continuity.

Full Answer

A.Immediately assess the scope of critical knowledge and prioritize the most essential information for project continuity✓ Correct
Effective issue management requires immediate assessment of the specific impact and prioritization of the most critical knowledge needed to maintain project momentum during transitions.

Common mistakes

Students often choose negotiation or replacement approaches rather than recognizing the need to assess critical knowledge gaps first.

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