ExpertPMP · Question 29 · Task 15: Manage project issues
During project execution, a risk that was identified in the risk register has materialized into an active issue: a key technical resource has left the organization unexpectedly, and their specialized knowledge is critical for the next phase of development. The resource had been identified as a single point of failure, but knowledge transfer was planned for later in the project. What should the project manager do FIRST?
During project execution, a risk that was identified in the risk register has materialized into an active issue: a key technical resource has left the organization unexpectedly, and their specialized knowledge is critical for the next phase of development. The resource had been identified as a single point of failure, but knowledge transfer was planned for later in the project. What should the project manager do FIRST?
Answer options:
Immediately assess the scope of knowledge gap and identify the most critical information needed to continue the project
Contact the departed resource to arrange knowledge transfer sessions
Hire a replacement resource with similar technical expertise
Escalate to senior management to determine how to proceed
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