ExpertHard1 markMultiple Choice
PMP · Question 18 · Task 4: Engage stakeholders
You are managing a project with a large, diverse group of stakeholders. You have classified them using a Power/Interest grid. A group of community activists has high interest but low power. However, they are very vocal on social media. How should you engage them?
You are managing a project with a large, diverse group of stakeholders. You have classified them using a Power/Interest grid. A group of community activists has high interest but low power. However, they are very vocal on social media. How should you engage them?
Answer options:
A.
Monitor them only, as they have low power.
B.
Keep them informed and manage their expectations proactively to prevent negative sentiment.
C.
Manage them closely as key decision-makers.
D.
Invite them to the project board meetings.
How to approach this question
Apply the Power/Interest grid strategy but adjust for the 'vocal' context.
Full Answer
B.Keep them informed and manage their expectations proactively to prevent negative sentiment.✓ Correct
While traditionally 'Keep Informed', the social media aspect suggests they could impact the project's reputation, so proactive communication is vital.
Common mistakes
Underestimating them (A) or Overestimating them (C).
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