PMP · Question 47 · Task 11: Engage and support virtual teams
A project team is distributed across five countries with significant cultural differences in communication styles and work practices. Team members in some locations prefer formal, structured communication while others favor informal, direct interaction. Time zone differences make real-time collaboration challenging, and some team members report feeling excluded from important decisions. What should the project manager do FIRST?
Answer options:
Conduct cultural assessment and individual preference analysis to understand specific needs and design appropriate engagement strategies
Implement standardized communication protocols that all team members must follow
Establish overlapping working hours for all team members to enable real-time collaboration
Create regional sub-teams to reduce cultural and time zone challenges
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