Hard1 markMultiple Choice
Task 7: Address and remove impediments, obstacles, and blockers for the teamimpediment removalservant leadershipvendor managementproblem solving

PMP · Question 07 · Task 7: Address and remove impediments, obstacles, and blockers for the team

During a sprint planning session, the development team identifies that they cannot proceed with three high-priority user stories because the required API documentation from a third-party vendor is incomplete and the vendor's technical team is unresponsive. This impediment affects 40% of the planned sprint work and could impact the upcoming release. What should the project manager do FIRST?

Answer options:

A.

Escalate to senior management to apply pressure on the vendor relationship

B.

Immediately contact the vendor through multiple channels and leverage professional networks to establish communication with their technical team

C.

Replan the sprint to focus on other user stories while waiting for the vendor response

D.

Document the impediment in the risk register and continue with sprint planning

How to approach this question

Look for active impediment removal approaches that leverage networks and resources before escalating or working around the problem.

Full Answer

B.Immediately contact the vendor through multiple channels and leverage professional networks to establish communication with their technical team✓ Correct
Servant leaders actively work to remove impediments using their networks and resources, taking immediate action to unblock teams rather than simply documenting or working around problems.

Common mistakes

Students often choose escalation or workaround approaches rather than recognizing the servant leader's role in actively removing impediments.

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