ExpertPMP · Question 54 · Task 1: Manage conflict
A project manager is leading a team where two senior team members have a personality conflict that is affecting their collaboration on critical project tasks. Both individuals are high performers when working independently, but their conflict is creating tension in team meetings and delaying deliverables that require their joint input. What should the project manager do FIRST?
A project manager is leading a team where two senior team members have a personality conflict that is affecting their collaboration on critical project tasks. Both individuals are high performers when working independently, but their conflict is creating tension in team meetings and delaying deliverables that require their joint input. What should the project manager do FIRST?
Answer options:
Separate the two team members and assign them to different work streams
Meet with each team member individually to understand their perspectives and the source of the conflict
Bring both team members together immediately to resolve the conflict
Focus on project deliverables and ignore the personality conflict
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