Hard1 markMultiple Choice
Task 3: Support team performanceprofessional-ethicsteam-member-rightscompensationhr-collaboration

PMP · Question 41 · Task 3: Support team performance

A project team member reports that they are being asked to work overtime frequently to meet project deadlines, but they are not being compensated for the extra hours as promised. The team member is becoming demotivated and considering leaving the project. The project manager knows that losing this team member would significantly impact the project schedule. What should the project manager do?

Answer options:

A.

Offer the team member additional project responsibilities to justify the overtime hours

B.

Investigate the compensation issue and work with HR and management to resolve it promptly

C.

Find ways to reduce the team member's workload to eliminate the need for overtime

D.

Document the situation and continue with the project as planned

How to approach this question

When team members report unfair treatment, especially regarding compensation, the PM has an ethical obligation to investigate and work toward resolution.

Full Answer

B.Investigate the compensation issue and work with HR and management to resolve it promptly✓ Correct
Project managers have ethical obligations to ensure fair treatment of team members. Compensation issues must be addressed through proper channels to maintain team motivation and comply with ethical standards.

Common mistakes

Trying to work around the compensation issue, ignoring the ethical implications, or focusing only on project impact rather than team member rights.

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