ExpertPMP · Question 37 · Task 10: Build shared understanding
A project manager is leading a team that includes members from different cultural backgrounds. During team meetings, some members from high-context cultures provide indirect feedback and avoid direct confrontation, while members from low-context cultures prefer direct communication and explicit feedback. This is creating misunderstandings and tension. What should the project manager do?
A project manager is leading a team that includes members from different cultural backgrounds. During team meetings, some members from high-context cultures provide indirect feedback and avoid direct confrontation, while members from low-context cultures prefer direct communication and explicit feedback. This is creating misunderstandings and tension. What should the project manager do?
Answer options:
Establish a single communication standard that all team members must follow
Separate team members by communication style to avoid conflicts
Facilitate cultural awareness sessions and establish communication protocols that accommodate different styles
Ask team members to adapt to the dominant cultural communication style in the organization
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