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    PracticePMI PMP®PMI PMP Mini Practice ExamQuestion 004
    Hard1 markMultiple Choice
    Task 11: Engage and support virtual teamsPeopleVirtual Teams

    PMP · Question 004 · Task 11: Engage and support virtual teams

    A project team is distributed across three different time zones. Communication has been disjointed, and misunderstandings are frequent. The project manager wants to improve collaboration. What should be done FIRST?

    Answer options:

    A.

    Assess the team's current communication preferences and constraints.

    B.

    Implement a new collaboration tool that supports asynchronous communication.

    C.

    Mandate a daily overlap hour where all team members must be online.

    D.

    Update the communications management plan with strict reporting guidelines.

    How to approach this question

    Apply the 'Assess/Analyze before Acting' principle.

    Full Answer

    A.Assess the team's current communication preferences and constraints.✓ Correct
    For virtual teams, one size does not fit all. The PM must first assess the specific barriers (Task 11) before defining ground rules or buying tools.

    Common mistakes

    Choosing B (Jumping to tools) or C (Being directive).
    Question 003All questionsQuestion 005

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