Question 1

Section B - Case 3: GlobalCare

GlobalCare is an international NGO focused on providing clean drinking water in developing nations.

GlobalCare wants to improve its logistics for delivering drilling equipment. It decides to study the logistics processes of 'FastTrack', a leading commercial courier company known for its world-class delivery speeds, even though FastTrack is not in the NGO sector.

What type of benchmarking is GlobalCare undertaking?

Accepted Answer

Identify the type of benchmarking that involves looking outside your own industry to find the best practitioner of a specific business function.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Confusing functional benchmarking with competitive benchmarking.

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA PM — Performance Management Practice Exam 3

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