Hard4 marksMultiple Choice
Leadership and managementSection BSyllabus DLeadershipMotivation

ACCA · Question 50 · Leadership and management

SECTION B - SCENARIO 4 (Syllabus D)

'AeroSwift', a supersonic jet manufacturer, is facing production delays.
Task 1: The production manager cares only about hitting quotas and ignores worker fatigue.
Task 2: Workers are dissatisfied because the factory floor is dangerously hot and poorly lit.
Task 3: A newly formed engineering team is currently arguing over who should lead the redesign.
Task 4: The CEO holds a meeting to show everyone that if they don't change their processes, the company will go bankrupt.

Which of the following correctly identifies the frameworks/concepts in Tasks 1 to 4?

Answer options:

A.

1: Blake & Mouton (1,9 Country Club), 2: Maslow (Esteem), 3: Tuckman (Forming), 4: Lewin (Changing)

B.

1: Blake & Mouton (9,1 Authority-Compliance), 2: Herzberg (Hygiene factor), 3: Tuckman (Storming), 4: Lewin (Unfreezing)

C.

1: Blake & Mouton (9,9 Team Management), 2: Herzberg (Motivator), 3: Tuckman (Norming), 4: Lewin (Refreezing)

D.

1: Blake & Mouton (9,1 Authority-Compliance), 2: Vroom (Expectancy), 3: Tuckman (Storming), 4: Lewin (Unfreezing)

How to approach this question

Task 1: High task/low people = 9,1. Task 2: Working conditions = Herzberg's Hygiene. Task 3: Arguing/conflict = Storming. Task 4: Creating need for change = Unfreezing.

Full Answer

B.1: Blake & Mouton (9,1 Authority-Compliance), 2: Herzberg (Hygiene factor), 3: Tuckman (Storming), 4: Lewin (Unfreezing)✓ Correct
Task 1: Authority-Compliance (9,1) focuses heavily on tasks and ignores people. Task 2: Physical working conditions are Hygiene factors in Herzberg's theory. Task 3: Power struggles in new teams characterize the Storming phase. Task 4: Highlighting a crisis to prepare for change is Lewin's Unfreezing stage.

Common mistakes

Confusing Herzberg's Hygiene factors with Motivators. Confusing Lewin's Unfreezing with Changing.

Practice the full ACCA BT — Business & Technology Practice Exam 6

52 questions · hints · full answers · grading

More questions from this exam