Easy1 markMultiple Choice
Personal effectiveness and communication in businessSection ASyllabus EConflict Management

ACCA · Question 44 · Personal effectiveness and communication in business

An employee is struggling with a moral dilemma: they have been asked to work overtime on a weekend, but it conflicts with their child's birthday party. What type of conflict is this employee experiencing?

Answer options:

A.

Interpersonal conflict

B.

Intergroup conflict

C.

Intrapersonal conflict

How to approach this question

Look at the prefix. 'Intra-' means within. The conflict is happening inside the employee's own mind.

Full Answer

C.Intrapersonal conflict✓ Correct
Intrapersonal conflict is an internal struggle within a single person, often involving competing values, roles, or desires (e.g., work vs. family commitments).

Common mistakes

Confusing 'Intra' (within) with 'Inter' (between).

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