Question 1

A Japanese engineering firm sends a technical manual to its new manufacturing plant in Mexico. The manual uses highly specific industry jargon translated directly into Spanish. The Mexican engineers misunderstand the jargon, leading to a critical assembly error. What type of communication barrier occurred here?

Accepted Answer

Identify the root cause of the misunderstanding: the meaning of the words (jargon/translation). Problems with the meaning of words are 'semantic' issues.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Choosing Physical noise because it happened in a 'manufacturing plant'. The barrier was in the text, not the environment.

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA BT — Business & Technology Practice Exam 6

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