Section A

Which of the following is a key technique used in 'Active Listening'?

Answer options:

Interrupting to share a similar personal experience

Preparing your response while the other person is still talking

Paraphrasing the speaker's words back to them

Avoiding all eye contact to reduce intimidation

How to approach this question

Look for the option that shows engagement and confirmation of understanding without taking over the conversation.

Full Answer

C.Paraphrasing the speaker's words back to them✓ Correct

Active listening involves fully concentrating, understanding, responding, and then remembering what is being said. Techniques include maintaining eye contact, nodding, and paraphrasing or summarizing what the speaker has said to confirm understanding.

Common mistakes

Thinking that sharing a similar story (Option A) is good listening, when it actually shifts the focus away from the speaker.

Question 43 All questions Question 45

Practice the full ACCA BT — Business & Technology Practice Exam 3

52 questions · hints · full answers · grading

More questions from this exam

Q01Section A "AeroDrones Ltd" is a technology startup specializing in autonomous delivery drones. R...Medium Q02Section A "GreenHarvest" is a large agro-tech firm planning to build a new processing facility. ...Easy Q03Section A "AquaPure" operates a municipal desalination plant providing essential drinking water ...Medium Q04Section A "Solaris" manufactures residential solar panels. Recently, a breakthrough in cheap, re...Medium Q05Section A "MediCare Mutual" is a healthcare provider that is entirely owned by the patients who ...Easy

View all 52 questions →