It is difficult for Jameel to predict demand and there are times when he has few orders.\n\nRecommend whether Jameel should use zero-hour contracts for the new employees. Give reasons for your recommendation.

A zero-hour contract is a type of employment contract where the employer is not obliged to provide any minimum working hours, and the worker is not obliged to accept any work offered.\n\n**Arguments for Jameel using them (Benefits for the business):**\n* **Flexibility:** Perfect for a business with fluctuating demand ("very busy at other times, such as before Christmas"). Jameel only pays for staff when he needs them.\n* **Cost Savings:** Helps to "keep the cost of wages down" as he doesn't pay staff during quiet weeks. This improves cash flow.\n\n**Arguments against Jameel using them (Drawbacks for the business):**\n* **Staff Motivation:** The lack of guaranteed income can demotivate staff, leading to lower productivity and quality.\n* **Staff Retention:** It may be hard to attract and keep the "skilled production staff" he needs, as they may seek more secure employment elsewhere.\n* **Availability:** Staff on zero-hour contracts may not be available when he needs them if they have found work elsewhere.\n\nA good answer will balance the need for financial flexibility against the need for a skilled, motivated workforce to maintain the USP of high quality.