Section A

ConsultPro, a management consultancy firm, uses Fitzgerald and Moon's Building Block model to measure performance.

Under this model, which of the following falls under the 'Dimensions' block?

Answer options:

Equity

Competitiveness

Motivation

Achievability

How to approach this question

Recall the three blocks of Fitzgerald and Moon: Dimensions (what we measure), Standards (how we set targets), and Rewards (how we incentivize).

Full Answer

B.Competitiveness✓ Correct

Fitzgerald and Moon's Building Block model has three parts: Dimensions, Standards, and Rewards. Dimensions are the areas of performance measured: Financial performance, Competitiveness, Quality, Flexibility, Resource utilization, and Innovation. Equity and Achievability belong to Standards. Motivation belongs to Rewards.

Common mistakes

Mixing up the components of Dimensions, Standards, and Rewards.

Question 13 All questions Question 15

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