ExpertMedium2 marksMultiple Choice
ACCA · Question 28 · Performance measurement and control
Section B - Case 3: CareNet
CareNet is a global NGO providing mobile optical clinics in rural areas. The board wants to implement the Fitzgerald and Moon Building Block model to improve performance measurement across its regional teams.
Under the 'Dimensions' block of the Fitzgerald and Moon model, which of the following is classified as a 'Determinant' of performance (rather than a 'Result')?
Section B - Case 3: CareNet
CareNet is a global NGO providing mobile optical clinics in rural areas. The board wants to implement the Fitzgerald and Moon Building Block model to improve performance measurement across its regional teams.
Under the 'Dimensions' block of the Fitzgerald and Moon model, which of the following is classified as a 'Determinant' of performance (rather than a 'Result')?
Answer options:
A.
Financial Performance
B.
Competitiveness
C.
Innovation
D.
Quality of Life Improvement
How to approach this question
Recall the 6 dimensions of the Fitzgerald and Moon model. Two are results (lagging indicators) and four are determinants (leading indicators).
Full Answer
C.Innovation✓ Correct
In the Fitzgerald and Moon Building Block model, the Dimensions are split into Results (Financial Performance, Competitiveness) and Determinants (Quality, Flexibility, Resource Utilization, Innovation). Innovation is a determinant because it drives future results.
Common mistakes
Confusing determinants (drivers) with results (outcomes).
Practice the full ACCA PM — Performance Management Practice Exam 2
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