ExpertEasy2 marksMultiple Choice
The nature, source and purpose of management informationArea AOperational ControlManagement Information
ACCA · Question 02 · The nature, source and purpose of management information
Section A
CloudSync, a rapidly growing SaaS tech startup, monitors the daily server uptime and the number of customer support tickets resolved per shift.
What type of planning and control does this information support?
Section A
CloudSync, a rapidly growing SaaS tech startup, monitors the daily server uptime and the number of customer support tickets resolved per shift.
What type of planning and control does this information support?
Answer options:
A.
Strategic planning
B.
Tactical planning
C.
Operational control
D.
Financial reporting
How to approach this question
Look at the frequency and detail of the data. 'Daily' and 'per shift' indicate day-to-day operations.
Full Answer
C.Operational control✓ Correct
Operational control ensures that specific tasks are carried out efficiently and effectively on a day-to-day basis. Monitoring daily server uptime and shift-based ticket resolution fits this definition perfectly.
Common mistakes
Selecting tactical planning due to the technical nature of the metrics.
Practice the full ACCA MA — Management Accounting Practice Exam 6
38 questions · hints · full answers · grading
More questions from this exam
Q01**Section A**
Global Wildlife Trust, an international NGO, is deciding whether to expand its con...EasyQ03**Section A**
AgriGrow operates a network of automated hydroponic farms. The management accounta...MediumQ04**Section A**
A municipal water treatment plant utilizes both financial accounting and managemen...EasyQ05**Section A**
In a boutique consulting firm, management relies heavily on quantitative variance ...MediumQ06**Section A**
TitaniumForge operates a heavy steel forging plant. The total electricity costs re...Medium