Question 1

CareWorld, an international NGO, is planning a major restructuring. The CEO has spent the last month holding town hall meetings, explaining the financial crisis the NGO faces, and convincing staff that their current way of operating is no longer sustainable.

According to Lewin's three-stage model of change, which stage is the CEO currently executing?

Accepted Answer

Recognize that communicating the need for change and breaking down resistance happens before the actual change takes place.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Confusing Unfreezing with Moving. Moving is when the new systems are actually put into place.

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA BT — Business & Technology Practice Exam 5

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