Easy1 markMultiple Choice

ACCA · Question 36 · Syllabus B: Organisational structure, culture, governance and sustainability

Section A

In Edgar Schein's 'Iceberg' model of organizational culture, which level represents the visible organizational structures, processes, and physical office layout?

Answer options:

A.

Espoused Values

B.

Basic Underlying Assumptions

C.

Artifacts

How to approach this question

Identify the 'visible' part of the iceberg. In Schein's model, the visible things you can see, hear, and touch are Artifacts.

Full Answer

C.Artifacts✓ Correct
Schein divided organizational culture into three levels: Artifacts (visible structures, dress code, office layout), Espoused Values (strategies, goals, philosophies), and Basic Underlying Assumptions (unconscious, taken-for-granted beliefs). The visible elements are Artifacts.

Common mistakes

Confusing Artifacts with Espoused Values. Values are what the company *says*, Artifacts are what you can *see*.

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