Question 1

Section A

SupplyCo is in a dispute with a minor vendor over a $50 late fee. The procurement manager at SupplyCo decides to just pay the fee, even though it was the vendor's fault, because maintaining a good relationship with this vendor for an upcoming massive contract is far more important than the $50. According to the Thomas-Kilmann Conflict Mode Instrument, which conflict resolution style is the manager using?

Accepted Answer

Analyze the manager's behavior: low assertiveness (giving up the $50) and high cooperativeness (prioritizing the relationship). This maps to the Accommodating style.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Confusing Accommodating with Compromising. Compromising means both sides give something up. Here, SupplyCo gave up completely to please the vendor.

How to approach this question

Full Answer

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