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Syllabus D: Leadership and managementSection BSyllabus DMTQLeadership

ACCA · Question 50 · Syllabus D: Leadership and management

SCENARIO: 'AeroSpace Dynamics' has formed a new engineering team. Currently, members are arguing over who is in charge. The engineers are also unhappy with the strict 'company policy' on working hours, which is causing dissatisfaction. Management decides to implement a new safety protocol, and they are currently in the final stage of making this protocol a permanent habit. The team leader is currently focusing solely on sending one engineer to a specialized training course.

Identify the correct theories/stages:

  1. The Tuckman stage where the team is arguing.
  2. The Herzberg classification for 'company policy'.
  3. The Lewin stage for making the safety protocol a permanent habit.
  4. The Adair circle the leader is currently focusing on.

Which option represents the correct combination?

Answer options:

A.

1-Forming, 2-Motivator Factor, 3-Changing, 4-Task Needs

B.

1-Storming, 2-Hygiene Factor, 3-Refreezing, 4-Individual Needs

C.

1-Storming, 2-Motivator Factor, 3-Unfreezing, 4-Team Needs

D.

1-Norming, 2-Hygiene Factor, 3-Refreezing, 4-Individual Needs

How to approach this question

1. Arguing = Storming. 2. Policy causing dissatisfaction = Hygiene. 3. Permanent habit = Refreezing. 4. One person's training = Individual.

Full Answer

B.1-Storming, 2-Hygiene Factor, 3-Refreezing, 4-Individual Needs✓ Correct
1. Tuckman's Storming phase involves conflict. 2. Herzberg's Hygiene factors (like company policy, salary, conditions) cause dissatisfaction if inadequate, but don't motivate. 3. Lewin's Refreezing stage embeds the change permanently. 4. Adair's Individual circle focuses on personal development and training.

Common mistakes

Thinking 'company policy' is a motivator. Herzberg classified it strictly as a hygiene factor.
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